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Elements and Performance Criteria

  1. Prepare to manage train crewing and rostering
  2. Establish crew resourcing framework
  3. Manage the development of train crew rosters
  4. Monitor train crew rosters

Required Skills

This section describes the knowledge and skills required for this unit

Required knowledge

Documentation and reporting requirements for developing train crew rosters

Individual workplace procedures and policies for developing train crew rosters

Problems that may occur when developing train crew rosters and appropriate action that can be taken to resolve these problems

Regulatory organisational requirements and safeworking systems relevant to developing train crew rosters

Relevant commonwealth and stateterritory legislation and regulations in relation to

awards

privacy

work health and safety WHS occupational health and safety OHS and environmental protection legislation

workplace relations equal opportunity equal employment opportunity and affirmative action

Relevant informationdocuments

conditions of service award enterprise bargaining agreement and other industrial arrangements

dangerous goods manifest

emergency procedures

hard copy documentation

operations manuals job specifications and induction documentation

organisational procedures and policies for developing rosters

quality assurance procedures

regulatory requirements

safeworking forms

transport graphs

work rosters

Relevant WHSOHS and environmental protection procedures and guidelines

Support activities

crew transport

freight loading and unloading

interchange support activities

shunting and marshalling

station support activities

training

Required skills

Communicate effectively with others when managing the development of train crew rosters

Develop andor provide to rostering personnel instructions procedures and information relevant to the development of train crew rosters

Modify activities depending on operational contingencies risk situations and environments

Monitor work activities of rostering personnel in terms of planned schedule

Promptly rectify identified problems that may arise when developing train crew rosters in accordance with organisational policy and procedures

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements Performance Criteria Required Skills Required Knowledge and include demonstration of applying

required knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over time and in a suitable range of contexts

Resources for assessment include access to

a range of relevant exercises case studies andor other simulated practical and knowledge assessment andor

an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials and equipment and

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

As a minimum assessment of knowledge must be conducted through appropriate writtenoral tests

Practical assessment must occur

through activities in an appropriately simulated environment andor

in an appropriate range of situations in the workplace


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Roster operations may include:

heavy haul operations

long distance freight services

long distance passenger services

maintenance vehicle operations

short distance freight services

urban passenger services

Rosters may include:

crew transport personnel

driving and driving support crews

freight handling personnel

interchange personnel

passenger assist/customer service personnel

revenue collection officers

security officers

shunting and marshalling crews

station personnel

terminal personnel

traffic officers

transit officers

transport control centre personnel

yard support personnel

Contingency plans may include:

additional services

late arrival or cancellation of services

non-availability of:

freight handling equipment

material handling equipment

personnel

rolling stock

Regulated competency requirements may include:

competency requirements

fatigue management requirements

fitness for work

medical requirements

route knowledge requirements

Organisational and workplace requirements may include:

absenteeism levels

local yard/terminal requirements

planned leave

relevant industrial/workplace conditions

safeworking systems requirements

WHS/OHS requirements

Organisational procedures may include:

company procedures

enterprise procedures

established procedures

workplace procedures

Set workings or work tasks may include:

personnel required for support activities

transport control personnel

transport crews

transport planning personnel